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Birthday Party Booking Form
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Booking & Payment
Deposit
: £100 required at booking (deducted from balance).
Final Payment
: Paid on the party day at the Tuck Shop (cash/debit/credit card).
Amendments
:
One free amendment.
Additional amendments incur a £10 fee.
Cancellation Policy
:
3+ months
: Full refund (minus £10 fee).
1–2 months
: 50% refund (minus £10 fee).
<1 month
: No refund.
Illness
: Parties can be rescheduled (subject to availability). If no date is found, the deposit is forfeited.
Party Capacity & Supervision
Max Capacity
: 40 children.
Age Limit
: 12 years and under.
Height Restriction
: 1.52m (5 ft).
Supervision
:
At least
2 adults
must supervise children at all times.
Adults are responsible for monitoring safe equipment use.
Party Rules
Party Duration
: 2 hours.
Recommended:
90 minutes
of play.
30 minutes
to eat (children
should not return to inflatables
after eating).
Room Access
: Party host + 1 person may enter
30 minutes early
to set up.
Decorations
:
Free-standing only.
No
blu-tac, tape, glue dots, confetti, or confetti balloons
.
Self-Catering
:
Food must be prepared beforehand.
No
kettles, flasks, or cooking/heating equipment
allowed.
Drinks
: Lids must remain on drinks.
Cakes
: Must comply with
Natasha’s Law
(commercially prepared).
Standard candles
are allowed (no re-lighting candles or sparklers).
Safety Rules
Socks & Clothing
:
All guests
must wear socks
.
Long sleeves/tops and trousers are recommended.
No shoes or food on inflatables.
Health
:
Unwell children should
not attend
.
Staff may remove children showing signs of illness.
Equipment
:
All items must be PAT-tested (including helium machines).
No Alcohol
: Alcohol is strictly prohibited.
Hot Drinks
: Cannot be brought in (a coffee bar is available).
Conduct & Behavior
Fighting, bullying, or abusive behavior towards staff or guests will not be tolerated.
Management may remove anyone violating rules.
Liability
:
The Den Hub is
not responsible
for injuries, loss, or damage.
Hosts are responsible for any damage caused during the party.
Vehicles are left in the car park at the owner’s risk.
Cleaning & Exiting
Hosts must:
Clear tables.
Place rubbish in black bags (staff will help dispose of it).
Guests must vacate the venue promptly after the party.
Food Allergy Policy
The Den Hub is a
NUT-FREE ZONE
.
Guests must inform The Den Hub about any food allergies or intolerances.
Miscellaneous
Music playlists can be arranged with staff.
Party bookings
do not grant exclusive use
of the premises.
Important Notes for Guests
All guests must be informed of:
Rules of play.
Clothing/sock requirements.
The prohibition of shoes and food on inflatables.
Violation of rules may result in removal from the premises.
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